Privacy Policy

1. Information We Collect

velorithanos collects various types of information to provide effective financial fraud prevention services. We gather personal identification details including your full name, email address, phone number, and residential address when you register for our services. Additionally, we collect financial information necessary for fraud analysis, such as account numbers, transaction histories, and banking details that you voluntarily provide.

Our systems automatically collect technical data including your IP address, browser type, device information, and website usage patterns. This information helps us identify potentially fraudulent activities and improve our security measures. We also collect location data to verify transactions and detect unusual account access patterns.

2. How We Use Your Information

Your personal information serves multiple purposes in our fraud prevention ecosystem. We analyze transaction patterns and account behaviors to identify suspicious activities that may indicate fraudulent attempts. This analysis includes comparing your current activities against historical patterns and industry-wide fraud indicators.

• Real-time fraud detection and prevention monitoring
• Account verification and identity confirmation processes
• Risk assessment calculations for financial transactions
• Customer support and account management services
• Compliance reporting to relevant Australian financial authorities
• System security improvements and threat analysis

We may use aggregated, anonymous data for research purposes to improve fraud detection algorithms and develop new security measures. This research helps protect not only our clients but the broader financial community.

3. Information Sharing and Disclosure

velorithanos maintains strict controls over information sharing, adhering to Australian Privacy Principles and relevant financial regulations. We share your information only in specific circumstances that directly support fraud prevention or legal compliance requirements.

We never sell personal information to third parties for marketing purposes. Any data sharing occurs under strict confidentiality agreements that require recipients to maintain the same level of data protection we provide.

4. Your Privacy Rights Under Australian Law

As an Australian resident, you have comprehensive rights regarding your personal information under the Privacy Act 1988 and Australian Privacy Principles. These rights empower you to control how your information is collected, used, and stored.

To exercise these rights, contact our Privacy Officer using the details provided below. We may need to verify your identity before processing requests to protect against unauthorized access attempts.

5. Data Security and Protection Measures

velorithanos employs enterprise-grade security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes multiple layers of protection designed specifically for financial data handling.

All data transmission occurs through encrypted channels using TLS 1.3 protocols. Personal information is stored in encrypted databases with access limited to authorized personnel who have undergone background checks and regular security training. We maintain detailed access logs and conduct regular security audits to identify and address potential vulnerabilities.

Our data centers are located within Australia and meet ISO 27001 security standards. Physical access is restricted through biometric controls, and all servers are monitored 24/7 for suspicious activities. We maintain comprehensive backup systems to ensure data integrity and business continuity.

6. Data Retention and Disposal

We retain personal information only as long as necessary to fulfill fraud prevention purposes or meet legal obligations. Different types of information have varying retention periods based on their use and regulatory requirements.

Transaction monitoring data is typically retained for seven years to comply with Australian financial reporting requirements. Account verification information is kept for five years after account closure, while technical logs are purged after two years unless they contain evidence of fraudulent activities.

When information reaches its retention limit, we use secure deletion processes that make data unrecoverable. Physical documents are shredded using cross-cut methods, while digital data undergoes multi-pass overwriting to prevent reconstruction.

7. International Data Transfers

velorithanos primarily processes and stores data within Australia to maintain compliance with local privacy laws. However, some limited data processing may occur internationally when necessary for fraud prevention services, particularly when investigating cross-border financial crimes.

Any international transfers occur only to countries with adequate privacy protections as recognized by the Australian Privacy Commissioner, or under strict contractual arrangements that ensure equivalent protection standards. We maintain detailed records of all international transfers and their purposes.

8. Updates to This Privacy Policy

This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or data handling practices. Significant changes will be communicated through email notifications sent to your registered address at least 30 days before implementation.

We recommend reviewing this policy regularly to stay informed about how we protect your privacy. The current version date is always displayed at the top of this document for your reference.

9. Complaints and Dispute Resolution

If you believe we have mishandled your personal information or violated your privacy rights, please contact our Privacy Officer first. We are committed to resolving complaints promptly and fairly through our internal dispute resolution process.

If you remain unsatisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). The OAIC can investigate privacy complaints and has the authority to make binding determinations about privacy matters.

For serious privacy breaches that may cause substantial harm, we will notify the OAIC within 72 hours and affected individuals as soon as practicable, in accordance with the Notifiable Data Breaches scheme.